Sentrilock Blog

SentriLock (FAQs)

  • What jurisdictions do you have access rights (Reciprocity) on your Sentricard®?

  • How Do I Assign My LockBox To Another Region or Association?

  • Do You Want to Keep DC Settings on?

  • How do I transfer ownership of a Lockbox?

  • What Do I Do If I Lose My Sentricard?

Mac & Windows Software 

In order to access the SentriCard® Utility click here and select your operating system (Mac or Windows) in the menu on the left.

At this link you will find the system requirements, limitations and login information in order to register to receive the software. In order to register you must enter your name and valid email address. Once you have signed up, an email will be sent. In the email there will be a link which will guide you through the installation process of the Mac Utility.

If you have any questions, please call SentriLock Support at 877-736-8745, option #1 SentriLock is continuing to build on the functionality of the Mac Utility software 2009.

SentriLock has provided their users with a well-designed, full-color battery replacement procedure for the NXT lockboxes. By following this guide, you can prevent service problems with your lockbox. 

About Sentrilock

SentriLock is the leading electronic lockbox manufacturer and service provider supporting the Real Estate industry and other emerging markets. SentriLock is a technology-based company that offers the most secure, durable, and versatile product within the industry. With SentriLock’s reliable, multiple key access method you will never miss a showing.

Operating in accordance to fundamental core values—Customer Focused, Innovative, Passionate, Resilient, Intelligent, and Trustworthy, is what sets SentriLock apart from other companies. Core Values guide every action, helping to make decisions and provide the best service and experience to their customers.

SentriLock was founded in 2003 on three key attributes that continue to guide the company’s phenomenal growth: Stability. Superior technology. Exceptional customer service.

Sentrilock is 100% owned by the National Association of Realtors® — America’s largest trade association representing over 1 million members involved in all aspects of the residential and commercial real estate industries. NAR ownership provides an uncommon level of stability and assurance to our customers that we’re here for the long haul: our products, our services, and our support staff will be here today, tomorrow, and many years down the road. We have achieved NAR’s goal to provide viable competition – a “friendly alternative” – in the electronic lockbox market.

SentriLock is the Official Lockbox provider of the National Association of Realtors® and is also a proud partner of the Realtor Benefits® Program. We are also a proud member of the Realtor® Party Corporate Ally Program.