Lockbox Service

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About SentriLock

SentriLock is the official lockbox solution for the National Association of Realtors®. SentriLock is a digital lockbox service used by local Realtor® Associations and often integrated with MLS's. The SentriKey® Real Estate Mobile App allows you to manage your Lockbox inventory, view access logs, and control your personal settings related to lockbox features and more.

About the SentriKey® Real Estate Mobile App

The future of real estate has arrived. We know how important a seamless on-the-market experience is for you and your clients; that's why we offer the latest lockbox technology.  

In 2022, SentriLock evaluated their keycard technology and concluded that they will be retiring the cards, and the non-Bluetooth lockboxes will become obsolete. The SentriKey® Real Estate Mobile App is now the sole means of access for lockboxes.   

  • Advantages include:
    • Ability to access lockboxes without the need for Wi-Fi.
    • The refresh feature, which safeguards the private information linked to your account. This eliminates the possibility of Keycard loss or theft. 
    • No need for card renewals. 
    • Access to information regarding property listing and SentriLock partners. 

SentriLock has published a General Overview video of the SentriKey® Real Estate Mobile App, as well as a deeper dive into the application's Enhanced Features. 

Read more from our SentriLock announcement here

Click here to download the SentriKey® Real Estate Mobile App for iPhone. 
Click here to download the SentriKey® Real Estate Mobile App for Android.


Why were Non-Bluetooth Lockboxes Sunset?

NVAR recognizes how crucial it is for Realtors® to have the best lockbox technology. This change was placed in effect as Non-Bluetooth lockboxes have been in the market for well over a decade, past their warranty expirations and behind current technology standards. Similar to the shift from the SentriCard® to the SentriKey® Real Estate Mobile App, NVAR sunset all navy blue SentriLock lockboxes. This means that all non-Bluetooth SentriLock lockboxes shut off on January 1, 2024.

Non-Bluetooth SentriLock boxes are obsolete and incompatible with the SentriKey® Real Estate mobile app and any remaining Sentricards. 


SentriLock (FAQs)

What is a Lockbox?
How do I sign up for SentriLock?
How do I Ensure the App Works with No Cell Service?
How do I access a non-Bluetooth (navy blue) lockbox without a SentriCard® Key?
Why Should I upgrade my lockbox to a Bluetooth version?
What should SentriCard® users do now?
The card works for me, why should I switch?
Which jurisdictions offer access rights (Reciprocity) on your SentriKey® System?
How Do I Assign My LockBox To Another Region or Association?
Do You Want to Keep DC Settings on?
How do I transfer ownership of a Lockbox?
Is there a way to recycle my old non-Bluetooth NXT lockboxes?
Can I purchase a lockbox on behalf of a broker or colleague who also has a SentriLock account?

Need help with your lockbox? Visit us at NVAR and one of our team members will be happy to assist you and walk you through steps to use your SentriKey® App effectively.