Lockbox Service

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Real Estate App Today!


Worried about cell service in remote areas or dead spots with the SentriKey® Real Estate mobile app?

Learn how SentriLock keeps you connected.

SentriLock Updates: March 17, 2022

With the sunsetting of the SentriCard right around the corner on March 21, NVAR wants to keep you updated on using your SentriLock lockbox!

No Cell Service? Mobile Access Codes have improved! Open your SentriKey® App every day to ensure you have the most up-to-date data and you will be able to open your lockboxes even in areas without cell phone service.

Visit the SentriKey® App School to learn more about your SentriKey App, troubleshoot issues and get questions answered.

Need help with your lockbox? Visit us at NVAR and one of our team members will be happy to assist you and walk you through steps to use your SentriKey App effectively.

Click here to learn how to download the SentriKey® Real Estate Mobile App.



Lockbox Incentive Program

NVAR has been notified by SentriLock that due to worldwide supply chain disruptions, they are not able to produce sufficient inventory to meet the current demand for new lockboxes.
In light of SentriLock's inability to produce and ship sufficient inventory, we are temporarily pausing the NVAR lockbox incentive program.
The incentive has been tremendously successful since it was first launched in June. Many of you responded by purchasing new Bluetooth lockboxes at a discount with the trade-in of your old lockboxes. We intend to resume that incentive at the earliest opportunity once we're informed by SentriLock that their supply chain issues have been resolved.
Please watch for additional communication from us on this issue and check this page for the latest updates, FAQ and tutorials.

SentriLock (FAQs)

What is a Lockbox?
How do I sign up for SentriLock?
How do I Ensure the App Works with No Cell Service?
How do I access a non-Bluetooth (navy blue) lockbox without a SentriCard® Key?
Why Should I upgrade my lockbox to a Bluetooth version?
What should SentriCard® users do now?
The card works for me, why should I switch?
Which jurisdictions offer access rights (Reciprocity) on your SentriKey System?
How Do I Assign My LockBox To Another Region or Association?
Do You Want to Keep DC Settings on?
How do I transfer ownership of a Lockbox?
Is there a way to recycle my old non-Bluetooth NXT lockboxes?
SentriLock-Unlock (1)

About SentriLock

SentriLock is the official lockbox solution for the National Association of Realtors®. As the leading electronic lockbox manufacturer and leading provider of property access management solutions, SentriLock operates in support of Realtors® and the industry, offering an easy to use, reliable and secure system.

SentriLock contracts with local Realtor® Associations or MLSs to provide its products and services to Realtors® . You can purchase lockboxes through NVAR, where staff members can then authorize you for the SentriKey® Real Estate Mobile App, which allows you to manage your Lockbox inventory, view access logs, and control your personal settings related to lockbox features and more.


The future of real estate has arrived. We know how important a seamless on-the-market experience is for you and your clients; that's why we offer the latest lockbox technology.  

Harness the Power of your SentriKey® App

  • SentriLock has evaluated their keycard technology and concluded that they will be retiring the cards, and the non-Bluetooth lockboxes will become obsolete. This transition will occur in 2022. Instead of the SentriCard®, the SentriKey® Real Estate Mobile App will be the sole means of access for lockboxes.   
  • Advantages include:
    • Ability to access lockboxes without the need for Wi-Fi.
    • The refresh feature, which safeguards the private information linked to your account. This eliminates the possibility of Keycard loss or theft. 
    • No need for card renewals. 
    • Access to information regarding property listing and SentriLock partners. 

SentriLock has published a General Overview video of the SentriKey® Real Estate Mobile App, as well as a deeper dive into the application's Enhanced Features. 

Read more from our SentriLock announcement here

Click here to download the SentriKey® Real Estate Mobile App for iPhone. 
Click here to download the SentriKey® Real Estate Mobile App for Android.

Click here for SentriLock Registration

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