Lockbox Service


SentriLock Incentive Tracker (4)

Inventory remains for NVAR's Wireless Trade-In! NVAR members can currently bring in a Wireless, non-Bluetooth SentriLock lockbox to receive $50 off a SentriGuard Lockbox.

Please note, this trade-in is only valid for Wireless SentriLock boxes. Not all non-Bluetooth SentriLock boxes are Wireless. Please refer to the information below to learn how to identify if your box is wireless.

NVAR has a limited supply of lockboxes, and this incentive can only be offered while supplies last. Before coming to NVAR, please check inventory with the Inventory Tracker that will be updated above. 

Your box must have one of the three symbols:

  • A Wireless engraving on the lower left side of the box.
  • A Wireless logo to the upper left of the keypad.
  • A Wireless sticker on the lower left side of the box.

Please check the picture for a visual display of these symbols.

Winter Wireless Trade-In

Need to Know Information

  • Turning in one Wireless, non-Bluetooth SentriLock lockbox will enable you to receive $50 off the purchase of one SentriGuard lockbox.
  • There is no cash credit offered. 
  • This offer is only valid while supplies last.
  • This incentive is first-come, first-serve.

Why is NVAR offering this?

NVAR recognizes how crucial it is for Realtors® to have the best lockbox technology, and this incentive is a significant investment in member success, as it places more Bluetooth-compatible boxes in our member's hands. 

What to Do Before Coming

  • Check the Inventory Tracker on NVAR.com/SentriLock. 
  • Bring your Wireless, non-Bluetooth lockboxes with you. This incentive can only be offered as the wireless, non-Bluetooth lockbox is turned in.
The following terms and conditions apply. The Wireless Winter Trade-In program (“Offer”) authorizes any NVAR member to trade in any one (1) Wireless NXT Lockbox in return for a $50 discount off of the purchase price of any one (1) SentriGuard Lockbox. Offer must be used in one (1) visit. Wireless NXT Lockbox is not redeemable for cash or NVAR store credit and cannot be returned for a cash or NVAR store credit refund. Offer is valid only at NVAR locations. Offer is subject to availability, valid only while supplies last. Offer is non-transferable and is not valid on previous purchases or future incentive programs. NVAR reserves the right to change these Terms and Conditions in its sole discretion. 

SentriLock (FAQs)

What is a Lockbox?
How do I sign up for SentriLock?
How do I Ensure the App Works with No Cell Service?
How do I access a non-Bluetooth (navy blue) lockbox without a SentriCard® Key?
Why Should I upgrade my lockbox to a Bluetooth version?
What should SentriCard® users do now?
The card works for me, why should I switch?
Which jurisdictions offer access rights (Reciprocity) on your SentriKey System?
How Do I Assign My LockBox To Another Region or Association?
Do You Want to Keep DC Settings on?
How do I transfer ownership of a Lockbox?
Is there a way to recycle my old non-Bluetooth NXT lockboxes?
Can I purchase a lockboxes on her behalf of a broker or colleague who also has a SentriLock account?
SentriLock-Unlock (1)

About SentriLock

SentriLock is the official lockbox solution for the National Association of Realtors®. As the leading electronic lockbox manufacturer and leading provider of property access management solutions, SentriLock operates in support of Realtors® and the industry, offering an easy to use, reliable and secure system.

SentriLock contracts with local Realtor® Associations or MLSs to provide its products and services to Realtors® . You can purchase lockboxes through NVAR, where staff members can then authorize you for the SentriKey® Real Estate Mobile App, which allows you to manage your Lockbox inventory, view access logs, and control your personal settings related to lockbox features and more.


The future of real estate has arrived. We know how important a seamless on-the-market experience is for you and your clients; that's why we offer the latest lockbox technology.  

Harness the Power of your SentriKey® App

  • SentriLock has evaluated their keycard technology and concluded that they will be retiring the cards, and the non-Bluetooth lockboxes will become obsolete. This transition will occur in 2022. Instead of the SentriCard®, the SentriKey® Real Estate Mobile App will be the sole means of access for lockboxes.   
  • Advantages include:
    • Ability to access lockboxes without the need for Wi-Fi.
    • The refresh feature, which safeguards the private information linked to your account. This eliminates the possibility of Keycard loss or theft. 
    • No need for card renewals. 
    • Access to information regarding property listing and SentriLock partners. 

SentriLock has published a General Overview video of the SentriKey® Real Estate Mobile App, as well as a deeper dive into the application's Enhanced Features. 

Read more from our SentriLock announcement here

Click here to download the SentriKey® Real Estate Mobile App for iPhone. 
Click here to download the SentriKey® Real Estate Mobile App for Android.

Click here for SentriLock Registration

Worried about cell service in remote areas or dead spots with the SentriKey® Real Estate mobile app?

Learn how SentriLock keeps you connected.

How to Videos

SentriLock How to  Videos (1)
SentriLock How to  Videos (2)
SentriLock How to  Videos (3)
SentriLock How to  Videos (4)

SentriKey® App School

Visit the SentriKey® App School to learn more about your SentriKey App, troubleshoot issues and get questions answered.

Need help with your lockbox? Visit us at NVAR and one of our team members will be happy to assist you and walk you through steps to use your SentriKey App effectively.

Click here to learn how to download the SentriKey® Real Estate Mobile App.

Click Here to Learn How to Open Bluetooth Sentrilock Boxes Without Cell ServiceClick Here to Learn How to Open Non-Bluetooth Lockboxes Without Cell Service