Professional Services strengthens and enhances the level of professionalism in our industry through education and a formalized complaint process.
 
Ethics Questions
Whenever possible, we try to educate and advise Realtor® members before a potential problem spins out of control. Staff is available to answer general real estate questions, discuss ethical practices, or simply to lend another perspective to your situation. If a problem cannot be resolved informally, there is a complaint process for educating and disciplining members who are found in violation of rules.
 
View the Entire Code of Ethics

Need Assistance? You have three options...

1)All ethics complaints are processed and administered by our partner, Virginia REALTORS® (VAR). 

File a Complaint

2) If you are an NVAR member and need legal guidance, you can submit a question to our Legal Hotline at www.nvar.com/legalhotline

3) Alternatively, you can file a complaint through the state of Virginia through DPOR. You can contact their Compliance and Investigations Division at: (804) 367-8504 or ComplaintAnalysis@dpor.virginia.gov