Professional Standards & Arbitration Committee

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Professional Standards & Arbitration Committee

The mission of the Professional Standards & Arbitration Committee is to promote and uphold professionalism within the membership, in accordance with the Code of Ethics, to elevate the business of members and to protect the Realtor® brand.


Professional Standards & Arbitration Committee members are responsible for serving on the hearing panels that are convened to hear ethics cases or arbitration claims involving Realtors® regarding contractual and/or procuring cause disputes that arise out of real estate transactions that have been forwarded by the Grievance Committee for a formal hearing. 

Hearings are scheduled for every Thursday (and other days as needed), and a panel of five Professional Standards Committee members is assigned to each hearing date. The members of this committee, following a full due process hearing, are charged with determining whether a violation of the Code of Ethics occurred or the procuring case in an arbitration matter.

(Open to NVAR Realtor® Members of five years or more who have previous service on the Grievance Committee or Board of Directors may apply.)

Chip Benjamin  Gary Lange Jr.
Christopher Boris  Lisa Langlais
Richard Bosl  Scott MacDonald
Karen Close  Spencer Marker
Jamie DeSimone  Linda Martin
 Paul DiCicco  Kelly Normand
 Lisa Dubois Headly   Phyllis Papkin
 Maureen Dunn  Fatima Pereira
 Angela Facciolo  Carlos Pichardo
 Kathleen Fong  Cecil Ray Powers Jr.
 Douglas Francis  Zinta Rodgers-Rickert
 Katja Hom  Fetneh Schacht
 David Howell  Marriah Unruh
 Margaret Ireland   William Wiard IV
 Elizabeth Kennedy  Irene Xenos
 Evan Lacopo  Ann Yanagihara

Staff Support:

Stevie Fisher
Associate Director of Professional Services

Maria Flaks
Staff Attorney

Ritu Desai

Ritu Desai

Debbie Baxter