I am the listing agent for a residential rental property and my firm is screening the applications. We’ve received a lot of interest and have narrowed the search down to two applicants. My client has asked for a copy of the applications. May I provide this information? What about other supporting documents like credit reports and photo identifications?

 

The answer to these and other questions related to screening applicants relies on a proper understanding of the Realtor’s® role in the review process and the applicant’s expectations.

Ensuring that all citizens have fair access to housing is essential “[to protect] the peace, health, safety, prosperity, and general welfare of all the inhabitants of the Commonwealth …” (Virginia Code § 36-96.1(B)). Screening applicants is a necessary step in the leasing process, but it’s also when many Fair Housing Act violations can occur. Realtors® serve a vital role in promoting fair access to housing, and screening applicants is one of the most undervalued services Realtors® provide their clients. Few professionals are better suited for this role.

When screening applications for your landlord client, appreciate the gravity of that assignment. Your job is to find the best possible tenant for your client without regard to protected classifications or by means of unlawful discriminatory housing practices. Landlords, who are often inexperienced in Fair Housing rules and regulations, are far more likely to engage in illegal acts of discrimination (intentional or unintentional) than those represented by Realtors®.

By sharing the application with your client, you do yourself and the client a disservice. Not only do you diminish your value added to the transaction, you expose your client to a greater risk of Fair Housing Act violations. The fines for violating Fair Housing laws are substantial, and the societal harm from a discriminatory housing market is incalculable.

Realtors® are still obligated under Article 1 of the Code of Ethics to present all offers and counteroffers to their clients. However, that does not mean that Realtors® must provide the entire application and supporting documents to the Landlord, as Realtors® perform an essential screening process by only providing the landlord that which is reasonably necessary for the landlord to make an informed decision regarding the offer.

 Another important consideration is whether the applicant has consented to sharing the application with the landlord. However, when an applicant submits NVAR Form K1008 (Rental Application), if they have signed the “Brokerage Disclosure” paragraph, they have authorized the Listing Broker to share with the Landlord any information necessary to make a determination, including their credit report. Still it is important to remember that Realtors® are on the frontlines of Fair Housing and play an essential role in protecting “the peace, health, safety, prosperity, and general welfare of all the inhabitants of the Commonwealth.” When viewed in this light, Realtors® should think twice before handing over the application. Discuss these issues with your clients upfront to ensure a smooth transaction.


Commercial Council