Article

 

Why Don’t I Receive NVAR Emails?

sign in email screen

Simple Whitelisting Steps Can Help to Ensure Delivery to Your Inbox

If you are not receiving NVAR Chairman Mario Rubio’s bi-weekly e-Newsletter, or our bi-weekly CareerLink e-blast, please follow these instructions.

Have you opted out
of receiving our Constant Contact emails? Before initiating the steps listed below, please contact our Membership Department at 703.207.3256 or email webmaster@nvar.com, to learn whether your email address is on a “do-not-email” list. It’s possible that you opted out by mistake, or that someone else clicked an “opt-out” button in a forwarded email. In either event, we can provide easy opt-in instructions.

For members who have not opted out, yet are not receiving NVAR emails, a different approach is required. Certain firewall and intrusion prevention software can interfere with delivery of emails sent using Constant Contact, which NVAR uses for important e-Newsletters. Most of these firewall programs have a mechanism to "whitelist," or allow all connections from certain websites or IP addresses. 

Some general steps are outlined below. For additional assistance, please refer to the help section of your security program to identify the specific process for it.

4 Simple Steps
1. Whitelist Constant Contact inside your antivirus software program
If your program allows the whitelisting of websites only via URL, please add the following sites to the whitelist:
www.constantcontact.com
ui.constantcontact.com

If your program allows whitelisting also by numeric IP addresses, please whitelist the following IPs:
208.75.122.25
208.75.122.14
208.75.122.30
2. Close all internet browsers.
3. Open a new browser window.
4. Log into your account and attempt to use it. Some programs will prompt you to restart your computer before the changes can take effect. In that case, restart the computer.
Featured Resources