Article

 

CEO Column: New Year, New You, New Member Experience (M.E.)

CEOColumn
ryan conrad headshotHappy New Year! As we focus on the final stretch of our three-year Vision 2020 Strategic Plan, there are exciting transformations taking place in our association and our profession. Your NVAR staff team is committed to working closely with our volunteer leaders to deliver on the goals that will help you build your business and serve the needs of your clients.

Our Vision 2020 strategic drivers – value, innovation, and impact – are reflected throughout your association and in the pages of this RE+View magazine.

We continually explore ways to deliver value and help maximize your membership experience. This article explains how we’ve redesigned our offerings into eight “core competencies” to better align with the way you do business.

NVAR’s You and M.E. initiative offers new options for accessing your Realtor® association benefits to improve your Member Experience. Whether it’s text messaging, Alexa voice search, or enhanced access to member services, we are committed to helping you stay connected and adding value to your membership.

We’re implementing innovative approaches to member engagement, reflected in the all-new Realtor® Hub in our Fairfax location.
 
We’re supporting industry innovation, too, with an investment in NAR’s REACH program – committed to the exploration of technological advancements in the real estate space. Together, we are at the leading edge of industry trends, delivering the products and services you need to maintain your status as trusted advisors to your clients and meet evolving expectations. Learn more about the REACH program at nar-reach.com.

Northern Virginia Realtor® impact throughout the region and in Richmond continues to flourish. The NVAR Cares Committee and Young Professional Network give back to our local communities in a variety of ways that support worthwhile organizations and causes. By working with elected officials to protect your business interests and the interests of buyers and sellers, NVAR positions Realtors® as a positive influence in the region. Learn about the 2020 legislative agenda that your NVAR lobbying team is pursuing on your behalf..

Your NVAR staff and volunteer leadership team are committed to creating opportunities for your success. I encourage you to learn about all that your association offers. Stay connected. Get involved. Maximize your Member Experience in 2020!


Ryan Conrad, CAE, CIPS, RCE, e-Pro
NVAR Chief Executive Officer
rconrad@nvar.com

 
Featured Resources