SentriLock (FAQs)

  • Which jurisdictions offer access rights (Reciprocity) on your Sentricard®?

  • How Do I Assign My LockBox To Another Region or Association?

  • Do You Want to Keep DC Settings on?

  • How do I transfer ownership of a Lockbox?

  • What Do I Do If I Lose My Sentricard?

Additional info about SentriLock® Service

SentriLock has provided their users with a well-designed, full-color battery replacement procedure for the NXT lockboxes. By following this guide, you can prevent service problems with your lockbox. 

Mac Software 

A beta version is now available which allows MAC users to renew their Sentricards® and retrieve their personal password from Sentrilock. As the beta improves Sentrilock will continue to add functionality to the Mac Beta Sentrilock Card Utility. 

In order to access the Utility, click here.

At this link you will find the system requirements, limitations and login information in order to register to receive the software. In order to register you must enter your name and valid email address. Once you have signed up, an email will be sent. In the email there will be a link which will guide you through the installation process of the Mac Utility.

If you have any questions, please call Sentrilock Support at 877-736-8745, option #1 Sentrilock is continuing to build on the functionality of the Mac Utility software 2009.