Why should a respondent elect to use this system?
For Respondents, electing the Citation System avoids an uncomfortable
and often time-consuming hearing process while still respecting their
due process rights since they may elect NOT to use the Citation System
and proceed with a full hearing. The Citation System is as confidential
as the hearing process.
For Complainants, there may be less time involved, yet justice will
still be served, thereby protecting the industry from unethical
behavior. However, if the Respondent elects to have a hearing, the
Complainant would need to be prepared to attend.
You can download a copy of the Citation Brochure by clicking here
If you have any questions, please contact the Professional Services Department at 703-207-3212 or email us at ProServices@nvar.com