1. How long has your company provided service to Realtors® and/or consumers in our region?
Interstate has been serving consumers in the Northern Virginia and the Greater DC Metro area since 1943. Northern Virginia Realtors® have referred their clients to Interstate for their moving and storage needs for years. As a result, Interstate created a special program where Realtors® offer their clients a declutter service to help prepare their home prior to being placed on the market. This Clutter Buster™ Package remains very popular among the Realtors® community.
"We strive to make our Realtors®' jobs easier by providing additional services that benefit both the Realtors® and their clients."
2. Discuss the company's history of involvement with NVAR.
Interstate has been an affiliate member, sponsor and strategic partner with NVAR for decades and has had the pleasure to sponsor many signature events: The Night at the Nationals Ballpark, The Economic Summit, The Legislative Bus Trip to Richmond and most recently the NVAR/DAAR Commercial and Residential Bus Tour. Every year, Interstate looks forward to handing out freshly popped popcorn at our booth at the NVAR Convention & Trade Show to hundreds of our Realtors® friends. In 2018, Interstate became a Tower Partner for NVAR.
3. What makes your company stand out from the competition in Northern Virginia?
Among the many things that set Interstate apart from our competitors, our high quality of customer service and experienced team members are among the industry’s best. The Interstate team continuously strives to provide the best experience for every customer. Our trained team members are expected to communicate efficiently throughout the entire move process, provide an honest and fair price for services and to be flexible in adjusting our services to best meet the customer’s needs. At Interstate, we own it; meaning when we do not meet our customer’s expectations, we take responsibility to correct the issue and provide a proactive solution immediately.
4. Describe any public service programs that connect you to the Northern Virginia community.
Interstate has been an active member of the Northern Virginia community for 75 years. Each year, Interstate sponsors a variety of large and small charitable causes, including: Building for Hope, Backpack Brigade, Loudoun County Sheriff’s Office 2nd Annual Youth Fitness Camp, Backpack Brigade, Move4Hunger, and local chapters for Wreaths Across America and Toys for Tots. The Interstate team is passionate and takes an active role in participating in the fundraisers the company supports. Just this year, our team participated in the Avon 39-Walk to End Breast Cancer, The Healing Heroes Ride to Support Boulder Crest and SafeSpot Children’s Advocacy Center of Fairfax County. Interstate also donates to local school and university programs such as Robinson High School, Paul VI, George Mason and more.
5. Anything else that Northern Virginia Realtors® or consumers should know about your company?
Top quality service is only accomplished with highly trained and experienced team members. Each team member attends over 80-hours of training in order to provide our customers with the best service possible.
Our Interstate team continually adapts leading-edge training methods and technology to provide better service. Introducing new methods and technology allows our company to improve and expand our areas of expertise from moving sensitive heirlooms to providing customized solutions and storage options for both local and long distant moves.
We strive to make our Realtors® jobs easier by providing additional services that benefit both the Realtors® and their clients. Decluttering helps a home sell faster and easier once all excess furniture, boxes and miscellaneous are removed from your client’s home. Our Clutter Buster™ Package provides clients with two storage containers, two professional movers and 60 days of free storage! Interstate introduced our Domino Closing Program in 2018 to provide Realtors’® clients with a storage solution for their goods when there is a difference in their closing dates. The program provides 5 days of safe, secure and free storage that best fits your client’s needs at no extra cost!