Your Tech Support Team

The Tech Helpline is a member benefit for full dues paying members, offering support for hardware, software, networking and digital devices. You can contact their friendly and knowledgeable analysts via phone, e-mail, or online chat. They troubleshoot problems and offer solutions, often by remoting in to your computer, and can advise you on hardware and software purchasing. Most importantly, the Tech Helpline began more than a decade ago as a service for Realtors®, so they understand your needs as a Realtor®.

Call:  800.276.4216

Features Include:

• Instruction for installing and configuring new hardware and software.
• Diagnosis and repair of computer hardware and software issues.
• Advice for purchasing hardware, software and services.
• Basic instruction with major software applications.
• Recommendations for upgrades and updates.
• Advice for performance optimization.
• Troubleshooting network issues.
• No limits on the number of calls or on the length of time per call.
• Experienced, reliable, professional and courteous assistance.
• Assistance in English or Spanish.
• U.S. based analysts located in Orlando, Florida.
• Analysts available via live technical support or online chat.
• Support is available Monday - Friday from 9 a.m. to 8 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time.