Lockbox Service

 
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Out with the Blue Box, In with the New Box: Your Seamless SentriKey® Bluetooth Solution

Download the SentriKey® Real Estate App.
Purchase your new Blue-tooth enabled Lockbox today!

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Starting June 1, bring your blue lockboxes to NVAR and receive $50 toward the purchase of a new Bluetooth lockbox

View the New Bluetooth Lockbox Incentive

Worried about cell service in remote areas or dead spots with the SentriKey® Real Estate mobile app?

Learn how SentriLock keeps you connected.

NVAR offices are open Monday through Friday, 8:30AM to 5PM. No appointment is necessary to drop off/purchase your new lockbox.

SentriLock (FAQs)

  • What is a Lockbox?

  • How do I sign up for SentriLock?

  • How do I Ensure the App Works with No Cell Service?

  • How do I access a non-Bluetooth (navy blue) lockbox without a SentriCard® Key?

  • How do I upgrade to a new Bluetooth lockbox?

  • Why is SentriLock retiring the SentriCard® on January 1, 2022?

  • Why Should I upgrade my lockbox to a Bluetooth version?

  • What should SentriCard® users do now?

  • The card works for me, why should I switch?

  • Which jurisdictions offer access rights (Reciprocity) on your SentriKey System?

  • How Do I Assign My LockBox To Another Region or Association?

  • Do You Want to Keep DC Settings on?

  • How do I transfer ownership of a Lockbox?

  • What Do I Do If I Lose My Sentricard?

  • Is there a way to recycle my old non-Bluetooth NXT lockboxes?

  • What does "Unlock Your $50 Incentive" refer to?

  • How do I receive the "Unlock Your $50 Incentive" for SentriLock lockboxes?

  • Why is the "Unlock Your $50 Incentive" being offered?

  • When will this incentive take place?

  • Do I need to schedule an appointment to drop off my old lockboxes?

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About SentriLock

SentriLock is the official lockbox solution for the National Association of Realtors®. As the leading electronic lockbox manufacturer and leading provider of property access management solutions, SentriLock operates in support of Realtors® and the industry, offering an easy to use, reliable and secure system.

SentriLock contracts with local Realtor® Associations or MLSs to provide its products and services to Realtors® . You can purchase lockboxes through NVAR, where staff members can then authorize you for the SentriKey® Real Estate Mobile App, which allows you to manage your Lockbox inventory, view access logs, and control your personal settings related to lockbox features and more.

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The future of real estate has arrived. We know how important a seamless on-the-market experience is for you and your clients; that's why we offer the latest lockbox technology.  

Harness the Power of your SentriKey® App

  • SentriLock has evaluated their keycard technology and concluded that they will be retiring the cards, and the non-Bluetooth lockboxes will become obsolete. This transition takes effect January 1, 2022. Instead of the SentriCard®, the SentriKey® Real Estate Mobile App will be the sole means of access for lockboxes.   
  • Advantages include:
    • Ability to access lockboxes without the need for Wi-Fi.
    • The refresh feature, which safeguards the private information linked to your account. This eliminates the possibility of Keycard loss or theft. 
    • No need for card renewals. 
    • Access to information regarding property listing and SentriLock partners. 

SentriLock has published a General Overview video of the SentriKey® Real Estate Mobile App, as well as a deeper dive into the application's Enhanced Features. 

Read more from our SentriLock announcement here

Click here to download the SentriKey® Real Estate Mobile App for iPhone. 
Click here to download the SentriKey® Real Estate Mobile App for Android.

Click here for SentriLock Registration

Blog Articles

What is the Difference Between Bluetooth, Cellular Service, and Wi-Fi?

May 19, 2021, 15:31 PM by Thomas Finney

Bluetooth does NOT use cellular data, but instead uses short-range radio waves to connect devices. Bluetooth devices can be in use even if you do NOT have cellular service or an internet connection.

The symbol to the right is what the Bluetooth logo looks like, when determining the capabilities of your lockbox look for this symbol. 

Cellular data allows your phone or tablet to connect to the Internet via a cell phone signal. A cell phone plan that includes cellular data is needed through a phone service provider. You must be in the range of a cell phone tower for access. If cellular data is unavailable, a tower may not be in range, this often occurs in rural areas.

Wi-Fi allows your phone or tablet to connect to the Internet via a router. Many businesses, schools, public buildings, and even most households have Wi-Fi routers in use. Wi-Fi can be both public and private depending on the owner of the router’s preference.

Why is the Difference Important for Realtors®?

SentiLock is retiring the SentriKey® Cards, meaning the SentriKey® real estate app will be the main way to access lockboxes. While the app does work with the navy-blue lockboxes, they do not have Bluetooth capabilities, so you need to have cellular data or Wi-Fi to open the lockbox. The newer, grey lockboxes do have Bluetooth capabilities, so you can open the lockbox even if you dont have cellular data. With the retirement of the SentriKey® Cards, its important to know what your lockbox is capable of.