Lockbox Service

 
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Out with the Blue Box, In with the New Box: Your Seamless SentriKey® Bluetooth Solution

Download the SentriKey® Real Estate App.
Purchase your new Blue-tooth enabled Lockbox today!

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Starting June 1, bring your blue lockboxes to NVAR and receive $50 toward the purchase of a new Bluetooth lockbox

View the New Bluetooth Lockbox Incentive

Worried about cell service in remote areas or dead spots with the SentriKey® Real Estate mobile app?

Learn how SentriLock keeps you connected.

NVAR offices are open Monday through Friday, 8:30AM to 5PM. No appointment is necessary to drop off/purchase your new lockbox.

SentriLock (FAQs)

  • What is a Lockbox?

  • How do I sign up for SentriLock?

  • How do I Ensure the App Works with No Cell Service?

  • How do I access a non-Bluetooth (navy blue) lockbox without a SentriCard® Key?

  • How do I upgrade to a new Bluetooth lockbox?

  • Why is SentriLock retiring the SentriCard® on January 1, 2022?

  • Why Should I upgrade my lockbox to a Bluetooth version?

  • What should SentriCard® users do now?

  • The card works for me, why should I switch?

  • Which jurisdictions offer access rights (Reciprocity) on your SentriKey System?

  • How Do I Assign My LockBox To Another Region or Association?

  • Do You Want to Keep DC Settings on?

  • How do I transfer ownership of a Lockbox?

  • What Do I Do If I Lose My Sentricard?

  • Is there a way to recycle my old non-Bluetooth NXT lockboxes?

  • What does "Unlock Your $50 Incentive" refer to?

  • How do I receive the "Unlock Your $50 Incentive" for SentriLock lockboxes?

  • Why is the "Unlock Your $50 Incentive" being offered?

  • When will this incentive take place?

  • Do I need to schedule an appointment to drop off my old lockboxes?

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About SentriLock

SentriLock is the official lockbox solution for the National Association of Realtors®. As the leading electronic lockbox manufacturer and leading provider of property access management solutions, SentriLock operates in support of Realtors® and the industry, offering an easy to use, reliable and secure system.

SentriLock contracts with local Realtor® Associations or MLSs to provide its products and services to Realtors® . You can purchase lockboxes through NVAR, where staff members can then authorize you for the SentriKey® Real Estate Mobile App, which allows you to manage your Lockbox inventory, view access logs, and control your personal settings related to lockbox features and more.

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The future of real estate has arrived. We know how important a seamless on-the-market experience is for you and your clients; that's why we offer the latest lockbox technology.  

Harness the Power of your SentriKey® App

  • SentriLock has evaluated their keycard technology and concluded that they will be retiring the cards, and the non-Bluetooth lockboxes will become obsolete. This transition takes effect January 1, 2022. Instead of the SentriCard®, the SentriKey® Real Estate Mobile App will be the sole means of access for lockboxes.   
  • Advantages include:
    • Ability to access lockboxes without the need for Wi-Fi.
    • The refresh feature, which safeguards the private information linked to your account. This eliminates the possibility of Keycard loss or theft. 
    • No need for card renewals. 
    • Access to information regarding property listing and SentriLock partners. 

SentriLock has published a General Overview video of the SentriKey® Real Estate Mobile App, as well as a deeper dive into the application's Enhanced Features. 

Read more from our SentriLock announcement here

Click here to download the SentriKey® Real Estate Mobile App for iPhone. 
Click here to download the SentriKey® Real Estate Mobile App for Android.

Click here for SentriLock Registration

Blog Articles

SentriLock Announcement

May 3, 2021, 11:50 AM by Steve Russell
SentriLock will no longer support the use of a smart card as a means to access lockboxes for showings beginning January 1, 2022.
*Updated: 04/30/21

SentriLock will no longer support the use of a smart card as a means to access lockboxes for showings beginning January 1, 2022. This means that: 

  • All lockbox access for your showings will happen via the SentriKey® Real Estate Mobile App. 

  • All new credentials will be issued for the SentriKey® Real Estate app only and not the SentriCard®. 

  • SentriLock will no longer sell SentriCards®, as this transition will be entirely digital.      

We know how important a seamless on-the-market experience is for you and your clients, That’s why we offer the latest in lockbox technology with the Bluetooth-enabled boxes. Download the app and upgrade to the new box today! 

Click here to download the SentriKey® Real Estate Mobile App for iPhone. 
Click here to download the SentriKey® Real Estate Mobile App for Android.

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What should you do now? 

If you are a SentriCard® user, transition to the SentriKey® Real Estate mobile app. Over three-quarters of SentriLock lockboxes accessed in 2019 were through the app. In today’s fast-paced market, clients expect a seamless experience, even in an area without Wi-Fi service! Using the SentriKey® app paired with a Bluetooth-enabled lockbox avoids those awkward front-door moments when showing homes to clients.

The app enhances the user experience and offers dozens of features, including:  

  • No need for card renewals – ever! 

  • Real-time notifications when someone enters and leaves a property. 

  • The ability to use Touch ID and Facial Recognition for a more streamlined process. 

  • Access to property details through SentriLock’s listing partners. 

  • Additional features, such as: Agent Safety, report lost keys, list agent-information and more. 

For information from SentriLock, click here.
To learn more about SentriLock and LockBox services, click here.